BT Openreach is permanently switching off the UK's copper phone network. Every business using analogue lines, ISDN, or legacy devices must upgrade before the deadline — or go offline.


The end of copper-based telephony and the transition to modern digital communications.
The Big Switch Off refers to BT Openreach's plan to retire the UK's ageing Public Switched Telephone Network (PSTN) and ISDN infrastructure by January 2027.
These copper-based analogue lines have powered the UK's phone network for decades, but they're being permanently switched off and replaced with modern, fully digital infrastructure.
Every business and household in the UK that still uses an analogue landline, ISDN phone system, or any device connected to the old copper network will need to upgrade before the deadline.

Every device connected to the old copper network will stop working. Are yours on this list?
Plan your migration around these critical dates — the clock is ticking.
Migration Target
31 July 2026
Hard Cutoff
31 January 2027
Every device connected to the old copper network will stop working. Are yours on this list?

Businesses that wait until the last minute face real risks. Don't be one of them.

Switch-off happens January 31st — there is no extension. After that, your old lines simply won't work.

Demand is surging. Businesses booking now get the engineers, the support, and the best deals.

As the deadline approaches, qualified engineers will be fully booked. Early movers get priority.

Rush jobs lead to mistakes, outages and disruption. A planned migration means zero downtime.

Review your setup, upgrade infrastructure, and deploy the right solution — well ahead of the deadline.

Modern cloud communications, flexible working, and better connectivity — ready before the rush.
Our experts will audit your current setup, identify everything at risk, and give you a clear migration plan — completely free.
Three key phases to transition your business from analogue to digital communications.
Now
Assess your current infrastructure and plan your migration strategy. Understand which systems need updating.
2025
Businesses transition from analogue landlines to cloud communications and SIP-based telephony solutions.
2027
All traditional copper-based landlines are fully retired. Digital-only communications infrastructure.
Now
Assess your current infrastructure and plan your migration strategy. Understand which systems need updating.
Current Phase2025
Businesses transition from analogue landlines to cloud communications and SIP-based telephony solutions.
Transition Phase2027
All traditional copper-based landlines are fully retired. Digital-only communications infrastructure.
Final Deadline1. Audit Current Systems
Identify all devices and systems still using analogue landlines that need migration.
2. Plan Your Strategy
Evaluate cloud communications solutions and develop a transition plan for your business.
3. Start Migration
Begin transitioning to modern digital communications to avoid last-minute disruption.
Answer 8 quick questions to find out how prepared your business is for the 2027 analogue switch-off.
1.What phone system are you currently using?
2.Do you have alarm systems, EPOS, fax or door entry systems connected to phone lines?
3.How does your internet connect?
4.If your internet goes down, what happens to your phones?
5.Do you rely on your phone line for critical services (payments, alarms, support)?
6.Has your business reviewed the switch-off impact yet?
7.How many employees rely on your phone system daily?
8.When does your current telecoms contract renew?
Answer all questions to see your results
Let's talk about how TouchTec can help your team stay connected.
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